ZenConnect your mailboxes
Connect Gmail, Outlook or IONOS so Zen can read your mail every 15 minutes and send only the replies you approve.
Updated
Why Zen needs your email
Your email is where Zen learns what is going on: bills, order and delivery emails, bookings, appointments and replies to your errands. Without a mailbox, Zen only knows what you tell it or upload.
Which mailboxes work
- Gmail
- Outlook (personal Microsoft accounts)
- IONOS
You can connect more than one. Only your own addresses are accepted.
How to connect one
- Unlock Zen with Face ID or your PIN.
- Go to Settings, then All settings, then Mailboxes.
- Tap Connect a mailbox.
- For Gmail or Outlook, tap Connect Gmail or Connect Outlook. Google or Microsoft opens its own sign-in page. Sign in and allow access.
- For IONOS, type the address and the mailbox password, then tap Add IONOS mailbox. The password is stored encrypted.
Zen reads the new mailbox within 15 minutes.
What Zen does with your mail
- Zen checks each mailbox every 15 minutes.
- It reads new mail and picks out what matters: bills, parcels, trips, appointments, documents and replies to your errands.
- Promotions and junk are skipped.
- Mail it can't place goes to Emails to sort on Home, so you can decide.
- Zen never deletes or moves your email.
Sending from your mailbox
Zen can draft replies, for example a cancellation request or a refund request. A draft is only sent when you tap Approve & send. Nothing goes out without your tap.
If a mailbox shows Can't send yet, tap Allow sending and sign in again to give that permission. Reading still works without it.
Disconnecting
In Mailboxes, swipe the mailbox and tap Disconnect (or Remove for IONOS). Zen stops reading it.
If a mailbox stops
If a mailbox shows Stopped reading, tap Reconnect and sign in again. This happens when the sign-in expires or the password changes. See Zen isn't up to date.