Zen Help Center
Answers about Zen, the AI assistant from Carreh: getting started, Zennies, your account, privacy and plans.
Using Zen
Zennies
Account
Privacy & security
Billing
Troubleshooting
Ask about Zen
Answers come only from this Help Center.
Carreh AI can make mistakes.
Questions people ask
What is Zen?
Zen is a personal assistant from Carreh. It reads your email and keeps your bills, parcels, trips, appointments and to-dos in order, and reminds you at the right time.
How does Zen work?
You connect your email. Zen reads new mail every 15 minutes, picks out what matters and puts it in the right place in the app. You can also chat with Zen, send voice notes and upload documents.
Which email accounts can I connect?
Gmail, Outlook and IONOS. You can connect more than one, as long as they are your own addresses.
Does Zen connect to my other accounts?
No. Zen works from your email and from what you tell it or upload. Nothing else.
Can Zen send emails or pay for me?
Zen can draft an email, but it only sends it when you tap Approve & send. Zen never pays or moves money. It never deletes anything without your OK either.
What can Zen do for me?
Track bills and remind you before they are due, track parcels live, turn booking emails into trips, keep health appointments and refills, run errands like cancellations and refunds, help you learn, and make PDF, Word and Excel documents.