Notifications

Kinds of notification

Go to Settings, All settings, Which notifications to choose what Zen tells you about:

• Classes: reminders before a class or exam, flight check-in and same-day bookings.
• Money: payments due the day before and on the day, with the amount.
• Deadlines: deadlines 7 days before, the day before and on the day.
• Parcels: shipped, out for delivery, ready for pickup, delivered, or a problem.
• Morning summary: at 08:00, your day, payments due today and tomorrow, parcels and what needs you.
• Zen and your Zennies: a change to approve, a task finished or stuck, a routine's result.
• Messages: every new message from Zen or a Zennie, like a text.

Every notification says what it is about: the bill and its amount, the parcel, the trip or the person. Health notifications are the exception: they only say that a health document arrived.

Calm notifications

With Calm notifications on, non-urgent notifications wait and arrive together at 08:00 or 19:00. Urgent ones still come at once, for example a payment due today, anything starting within two hours, every parcel update and security alerts.

Quiet hours

From 22:30 to 07:30 (Paris time), Zen holds most notifications until morning. A few urgent ones, like class reminders and parcel problems, still come through.

Messages

A message from Zen or a Zennie arrives as its own notification. You don't get one for a chat you already have open.

Reminders and lead times

To change how long before something you are reminded, go to Settings, All settings, Reminders and lead times.

Several devices

Notifications go to every device where you are signed in to Zen with notifications allowed. To stop them on one device, turn off Zen's notifications in that device's settings, or sign that device out. See Devices and sync.

If notifications don't arrive, see Not getting notifications.