Approvals and Undo

Your OK comes first

Zen never pays, sends or deletes anything without your OK. This is true for Zen and for every Zennie, whoever asked.

When Zen wants to make a change, it shows a card in the chat with Do this?. You can approve it, edit it or leave it.

What always needs your OK

• Sending an email or a reply. A draft goes out only when you tap Approve & send.
• Submitting a form on a website.
• Anything that pays. Zen never pays at all: when a payment is needed, you pay it yourself.
• Deleting. Zen archives instead of deleting.
• Archiving, and decisions in Needs you.

What Zen can do on its own

Zen keeps your records up to date for you. When an email clearly shows it, Zen can add a bill, update a due date, mark a bill paid, add a to-do or event, or close a parcel that was delivered. It only does this when the facts are in the email. It then tells you in one line in the chat.

For other kinds of change, Zen asks first. After you approve the same kind of change a few times in a row without editing it, Zen asks once whether it may do that kind itself. You choose Yes, do these yourself or Keep asking me. You can change this at any time in Settings, Zen: memory, workflows, trust.

Undo

Every change Zen or a Zennie makes is logged in Activity with an Undo button. When you undo a change Zen made on its own, Zen goes back to asking you for that kind of change.

Deleted items go to Recently deleted, where you can restore them for 30 days.