ZenAccount security
Sign in with your Carreh account, unlock with Face ID, a passkey or a PIN, check your sign-ins and sign out everywhere.
Updated
Signing in
You sign in to Zen with your Carreh account: tap Continue with Carreh. If you don't have one yet, tap No Carreh account? Create one.
Ways to unlock
Once signed in, you unlock Zen on each device with one of these:
- Face ID (or Touch ID): in Settings, turn on Face ID on this iPhone.
- A passkey: in Settings, tap Add a passkey on this iPhone. You can have several.
- A PIN: 6 to 12 digits. Go to Settings, All settings, Set a PIN. A PIN unlocks Zen on any device.
Keep at least two ways in, so a lost phone never locks you out. Zen won't let you remove your last way in.
Sign-in history
Settings, Sign-in history shows every way into your Zen, with the device and the place.
Alerts
Zen notifies you at once when someone signs in to your Zen from a new device or a new country. It also notifies you after several failed sign-ins. If you don't recognise one, use Sign out everywhere.
Sign out everywhere
In Settings, tap Sign out everywhere. Every browser and phone signed in to Zen is signed out, this one too. Your passkeys and Face ID stay, so you can sign in again.
To sign out only one device, see Devices and sync.
Lost access
Since you sign in with your Carreh account, you recover access with Carreh's account recovery. If you are stuck, write to zen@carreh.com.